Because we offer small and personalized rides, there may be waitlists for classes. So that all riders have the opportunity to experience LOOP, we require cancellations and changes to be made 12 hours in advance. No-shows will not be refunded.
All unclaimed bikes will be released to walk-in and standby customers three (3) minutes prior to the start of each ride.
Ride credits and unused series or packages will remain valid in our system for three (3) months from the date of purchase. Ride schedules subject to change. All sales are final. No refunds.
We want you to stand out in your LOOP gear. If you find yourself wishing you had reached for another size or color, we will be happy to assist you. All exchanges/returns of unworn merchandise must be done within 14 days of purchase.